Your Questions Answered
DoD Civilians
Students can apply online at www.umuc.edu. Note, once the application is submitted an account will be created with UMUC and there will be a $50 non-refundable application fee generated. Students are responsible for paying this fee as soon as possible. Students can make payments online through MyUMUC or calling 800-888-UMUC (8682). This phone number can also be used for questions regarding an account balance or student can send an email to bursaroffice@umuc.edu.
What do I need to be fully admitted into UMUC?
To be fully admitted to UMUC, students must submit all official transcripts from previous institutions and military ID and/or orders. The military ID/orders are needed to ensure in-state tuition. Please review our UMUC admission pages for details on requirements for undergraduate and graduate admissions. In addition, the $50 non-refundable application fee must be paid in full. Students may register and attend courses while finishing their admissions process.
Can I start my program at any time?
Application for admission can be done at any time during the year. Classes start at various times during the year.
Where can I learn more about placement testing?
All undergraduate UMUC prospective students must take an English and Math placement test. Students may schedule a placement test through the Testing Center. Students may also look over the placement test Web page for more details.
Who is my UMUC academic advisor?
Military students will be assigned to the Military Team. When a student needs assistance with UMUC programs, policies, admissions, courses, requirement, and basic university administrative information they can contact their academic advisor. If a DoD civilian student has not been assigned an academic advisor they can contact 800-888-UMUC (8682).
How do I register for classes?
All courses are available through MyUMUC. All registrations must be done through MyUMUC or by contacting a military advisor for assistance.
Are there any required courses?
For undergraduates, UMUC requires all students to take LIBS 150. This course must be taken within the student’s first 18 credits of enrollment. Students must also successfully complete the WRTG 101 course, along with a second writing course (a communications/writing) and an advanced intensive writing requirement. Mathematic requirements are specific to the program the student is studying.
For graduate school, all students at UMUC are required to take UCSP 611 or UCSP 611A within their first 6 credits.
Who is available to discuss veterans educational
UMUC’s dedicated Veterans Advising Team can help you maximize the value of your veterans educational benefits, including how to select the right GI plan for your educational needs. Learn more about how the Veterans Advising Team can help you.
How do I use Tuition Assistance as payment for courses?
After registering for your courses with UMUC, you can pay for your classes by faxing your tuition assistance and credit card information (credit card number and expiration date) to our Finance Office at 301-985-7858. Your Education Office can provide the appropriate tuition assistance documents for submission to UMUC. Your full payment needs to be received by the due date.
Information regarding our monthly payment plan may be obtained by calling Academic Management Services at 800-635-0120.
If you find that you are placed on a waiting list for a class that is full, you may visit the UMUC Waiting List to check your options.
If you have any questions, feel free to contact us at 800-888-UMUC (8682).
How do I apply for grants/financial aid?
At UMUC, you will find a variety of financial aid programs to suit your needs—from grants and scholarships (which do not require repayment) to loans (which must be repaid) and work-study programs. A number of factors determine eligibility for these programs, including financial need (as defined by the Department of Education), undergraduate or graduate enrollment, and grade-point average. For further information about any of the programs or to receive a financial aid package, please contact the Financial Aid office at 800-888-UMUC (8682) or at finaid@umuc.edu.
How do I order my course materials?
Now that you have registered for your course(s) you will need to purchase your course materials. UMUC has linked with MBS Direct allowing student’s to purchase their course materials online. To do this, first log into your MyUMUC portal and follow these step-by-step instructions. First, select the Student Portal Link located on the upper left hand side of your screen. Once this opens you will need to first confirm your course registrations and determine which course section(s) you have been placed into. This information will later be needed when selecting the correct course materials for purchase. To find this information select the My Academics link (again located on the left) and then Registration/Enrollments. When this section displays you will notice an Order Class Materials link will display. Select the MBS Direct link, which will then take you directly to UMUC’s MBS site. Here you can select the icon to Order Books.
How will online classes be delivered?
UMUC's distance courses link students with their faculty member and fellow students online through the World Wide Web. WebTycho is UMUC's comprehensive Web-based learning resource; it delivers and supports learning opportunities without the constraints of time and place. WebTycho can be accessed anytime from anywhere in the world via the World Wide Web.
How do I have my exam(s) proctored?
Undergraduate students taking online courses are required to have their final exams proctored. The proctor is an impartial individual who ensures the security and integrity of the examination. A list of acceptable proctors, procedures and contacts can be found on our Register for Proctored Final Exams Web site. Students may also contact the Testing Center at testingcenter@umuc.edu or call 800-888-UMUC (8682).
All online graduate students will be required to arrange final projects and/or tests through their professor for the course. There will be no proctoring for graduate-level testing.
What is a Servicemembers Opportunity Colleges (SOC) Agreement?
A SOC (Servicemember's Opportunity College) is an agreement between the university and the soldier that will protect your credits and degree program as you transfer from duty station to duty station. It also offers a way to select courses from many colleges within the SOC Network for guaranteed transferability to your UMUC degree plan. Only active-duty servicemembers and their dependents who are pursuing an undergraduate degree at UMUC are eligible for a SOC agreement. Other DoD civilians, graduate students and students pursuing only a certificate are not eligible for a SOC agreement.
When do I receive an SOC Agreement?
If you have selected UMUC as your host institution, are pursuing an undergraduate degree plan, and have submitted all required official transcripts from previously attended institutions, all official score reports, and your military transcripts, an official academic evaluation audit–also known as a Degree Audit– is processed. The SOC agreement is processed following completion of the official audit and is based upon the audit.
If you have not completed at least 24 credits at previously attended collegiate institutions (not including UMUC coursework), you will also need to submit your high school or GED transcript.
Please Note: For relocation students who have already been issued a SOC from Europe or Asia that SOC is still viable and will be honored stateside as long as there has been no two-year break in enrollment and they are continuing with the same degree plan. We do not issue a new SOC stateside if their overseas SOC is still viable and there has been no change in their degree plan.
Also, updated SOC's are not issued. A new SOC will be issued following the completion of a new audit only when students change their degree plan (different major; adding/deleting optional minor; changing catalog year which changes degree requirements).
All FAQ
Army
Air Force
Coast Guard
Marine Corps
Navy
Veterans
DoD Civilians
Need Help?
Call 800-888-UMUC (8682) or Request Information today.
